Support Specialist

Singapore · Full-time

About The Position

Browzwear’s mission is to revolutionize the apparel industry. Our truly disruptive 3D technology provides the tools, techniques, and the opportunities to achieve that goal.

We work with some of the biggest and most well-known global companies.

Hear what our customers are saying.

 

We are looking for an experienced support specialist who will:

  • Support clients in the implementation of 3D tools in their processes and workflows.
  • Identify areas of potential improvement in clients' existing processes and workflows, and provide solutions.
  • Provide product training to clients.
  • Provide online, on-site, and helpdesk support to clients.
  • Provide feedback to the development team about continuous improvement of the software.


Requirements

  • Diploma or Bachelor’s Degree in Fashion Design, Apparel Technical Design, 3D Graphics, or related field.
  • A passionate drive to deliver customer satisfaction.
  • Proven ability to multitask, work under pressure to meet deadlines, and be a good team player.
  • Excellent presentation and communication skills – both written and verbal.
  • Language proficiency for the Chinese, Hong Kong and/or Vietnamese markets.
  • Availability for frequent traveling.

Extra Credit:

  • Experience with 2D apparel pattern making software.
  • Experience with 3D CAD software or 3D modeling software.
  • 2-4 years of experience in the fashion industry with a solid understanding of product creation.

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BETA!

You can do

BROWZWEAR FOR INDEPENDENTS BETA

After fuelling the 3D revolution in the  world’s largest fashion brands, Browzwear is set to change the independent fashion design scene forever. 

We’re looking for the best and brightest to join our BETA group. Do you have what it takes?